Privacy
The planner and listening pack work without a name, email address or account.
The age fields describe the listening group; do not enter names or other personal details.
We count a small set of product events: a page landing, planner start, completed plan, browse choice, plan comparison or swap, pack export, copied or shared plan, library click, retailer click and a one-tap answer about whether the pack saved planning work. These are stored only as daily totals by event and page. They are stored without a user ID and are not used to follow a person across websites.
The planner does not use advertising cookies or save its settings in local storage. A shared result or pack link contains the coarse trip settings needed to recreate it: drive length, listening share, age range, mood, suspense level, selected topic limits and book IDs. It does not contain a child’s name, route or free-text note. Do not share that URL if you do not want those settings visible to the recipient.
The generated PDF is a local file after it downloads. The site does not receive an event when you reopen it. Links inside the PDF use the public web when clicked.
Our hosting and security providers may process technical information such as an IP address and device or request data long enough to deliver and protect the site. Their processing is governed by their policies and our service configuration.
If you email support, we receive the address and message you send. An automated system may sort the message or draft a reply. Reports about age guidance, content or source conflicts are held for evidence review rather than resolved automatically.
We do not sell personal information or use planner settings to make advertising profiles.
Privacy question: privacy@storybeforearrival.com
Last updated September 4, 2026.