A short route to a real answer
Support
Send the drive details that produced the problem. Ages are useful; names and private family information are not.
Planner or link problem
Include the one-way drive time, age range, selected mood, topics left out and what happened. For a broken book link, name the title and narrator.
Email supportBook-note correction
Runtime, age and content corrections use an evidence review. The correction page explains what to send and what happens next.
Go to sources and correctionsReply handling
An automated system may sort the message or prepare a routine reply. A disputed age range or content note waits for evidence review before the catalog changes.